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Frequently Asked Questions
Booking
How do I book a tattoo?
If you have an artist in mind, you can contact them directly via the details on their IG pages. Alternatively, if you're not sure which artist would be best suited to your style of tattoo, fill out our enquiry form and we will get back to you.
Once we've confirmed your artist and that you'd like to go ahead with the tattoo, you will be required to send a deposit to secure your booking date.
All deposits are handled by the artists directly, and they will provide you with more information at the time of booking.
Do you do walk-in tattoos?
Walk-in tattoos depend entirely on the available artists throughout the day - Walk-ins are rare!
How long is the waiting list?
This depends on the artist! Some of them may have availability within the week, others may have a waiting list of a few months. On average, it's no longer than 3 months.
What if I need to cancel/reschedule my booking?
PLEASE NOTE: Cancellation policies can vary per artist. For the most accurate info, please ask your artist directly for their policy
Life happens, we understand! But it's also our duty to protect our artists in the event of a cancellation. If you need to reschedule or cancel an appointment, please do so at the earliest opportunity. Cancellations/rescheduling must be given 1 week in advance of the appointment. Any cancellations/reschedule requests submitted at a later date will lose their booking deposit.
The above also applies if you arrive in a state that makes us unable to tattoo you. This includes sunburn, adverse skin reactions, drunk/intoxicated, etc.
Cancellations due to emergency such as accidents, hospitalisation, etc will be handled on a case-by-case basis.
Tattoos
Do you do cover-ups?
Yes, we do! Please send us a message via our enquiry form with pictures of the tattoo in question.
Do you do [insert tattoo style here]?
Almost certainly! Our artists are proficient at all styles. Just send us a message via our enquiry form!
Do you have any flash designs available?
Flash designs are handled by our artists. Check their individual IG pages for current available flash designs.
Do you sell all the aftercare products I'll need?
Yes! We have gorgeous Butterluxe products and Aftercare Packs (including full instructions, moisturising cream, micropore tape and cleansing soap) available to purchase at the studio. You can find more info on aftercare here too!
​What do I need to do or bring with me on the day of my tattoo?
Check out our guide to Prepping For A Tattoo!
Can I bring a friend/family member/support with me?
​We have space for you to bring a friend/support to your session. If you require more than one person to accompany you, please let us know beforehand so we can try to accommodate your needs.​ More information on Accessibility can be found here.
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Do you use vegan inks?
​We do! All of our artists have vegan-friendly inks and supplies. All of the aftercare products we sell are also vegan, and we're making efforts to use more sustainable equipment for our studio, from cleaning products to ink caps!
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Shipping & Online Store
How long does shipping take?
Standard Delivery (£3.50) and Signed For Delivery (£4.50) takes 3-5 business days.
Alternatively, you can select Studio Pick-Up to collect your item(s) from our studio in Billericay, Essex.
Do you ship internationally?
At request. Please contact us at info@electricsnaketattoo.co if you'd like us to ship you something outside the UK. Please be aware that international orders can take up to 4 weeks to arrive and may incur import/tax duties (for which we are not responsible.)
What is your returns policy?
Returns are only accepted for faulty items. Please refer to the item measurements (available on each item page) to ensure you're ordering the correct size.
If you receive a faulty item, please contact us at info@electricsnaketattoo.co to begin the returns process.​​​
Didn't get the answers you were looking for?
Use this form to ask us directly!​
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